3M's expert Clinical Documentation Specialist (CDS) training service
- Provides a roadmap to identify clear stages to achieve a robust, effective and measurable CDI Program
- Phase 1 involves a documentation review of a random sample of records. 3M's multidisciplinary team of expert Health Information Managers and Clinicians review each record to ascertain coding errors, and more importantly quantify the impact of incomplete, missing or conflicting documentation. The focus is to establish the quality of the Diagnosis Related Group (DRG) as a result of the documentation, rather than the quality of the coding. The outcomes of Phase 1 provide hospitals with an understanding of the estimated financial benefit from implementing a CDI Program and include the basis and rationale for Phase 2 strategies to attain CDI results.
- Phase 2. Once a financial case is established from Phase 1, hospitals typically appoint Clinical Documentation Specialists (CDS) to realise the CDI opportunity. 3M's expert team, formally train CDS staff in the following job skills:
1. The CDS knows how interact with clinicians to improve the documentation while the patient is still admitted.
2. The CDS knows how the documentation affects DRG allocation and queries to the level of detail needed by coders.
3. The CDS becomes proficient in capturing all activity related to care, resulting in increased focus on quality and safety initiatives and ensuring appropriate reimbursement
- Includes services such as Clinician Education and Follow-Up training